Sales Support Co-ordinator – Liverpool – Ref 2602

Our client is a leading global supplier of raw materials to the rotational moulding industry. They are recruiting for two Sales Support Co-ordinators to join their team on-site in Liverpool to provide internal and external sales support as well as order processing and other administrative support.

About the Role:

• Administrative support, liaising between customers and RSM’s checking sales history, lead times, stock levels etc.
• Enter customer sales orders both timely & accurately on the system.
• Provide an effective after-sales service ensuring all customer sales orders are acknowledged, confirmed and invoiced.
• Answer telephones, identify caller and direct calls to correct person within the company when applicable.
• Undertake ad hoc duties and provide support in the Sales Support Team as and when required.
• Ensure all certificates of analysis / conformity are sent to customers within 48 hours of the notification being received.

About You:

• Drive and tenacity to deliver exceptional customer service.
• Work quickly and remain calm under pressure.
• Team player.
• Communication skills.
• IT skills.
• Language skills in either French, Spanish or Italian would be advantageous.
• Experience in a similar role is desirable.

Benefits:

• A salary of around £28-30,000.
• Wellbeing allowance.
• Aviva pension scheme.
• Specsavers vouchers.
• Long service awards.
• Up to 10% bonus based on completion of goals.
• Free parking.
• Flu jab vouchers.
• 24 days annual leave + bank holidays (we keep a minimum of 3 days to cover Christmas shutdown).

Whitehall is the Recruitment Specialist for the Chemical, Polymer, Coatings and Life Science Industries.