Web Shop Administrator

• Location: Maldon, Essex CM9
• Job Type: Full-time, Permanent
• Hours: 40 hours per week – 8am to 5pm, Monday to Friday (1-hour unpaid lunch)
• Salary: Competitive, depending on experience

Join our dynamic team as a Web Shop Administrator, where you will play a crucial role in the day-to-day operations of our online retail platform. This position is ideal for someone with a keen eye for detail, excellent organisational skills, and a passion for delivering engaging online content.

Day-to-day of the role:

• Create, update, and maintain product listings, ensuring all descriptions, images, and specifications are accurate and appealing.
• Utilise AI and creative tools to generate compelling product descriptions and marketing content.
• Monitor stock levels and product availability, liaising with suppliers and internal teams as required.
• Process web shop orders and coordinate with warehouse/dispatch teams to ensure timely fulfilment.
• Provide first-line support to colleagues and customers for web shop-related queries.
• Analyse and report on website performance, highlighting opportunities for improvement.
• Ensure all online content adheres to company guidelines and deadlines.
• Assist with promotional campaigns, seasonal updates, and special offers.
• Carry out general administrative duties to support the Web Shop and Retail team.

Required Skills & Qualifications:

• Creative flair with the ability to write and adapt engaging product descriptions.
• Familiarity with AI content-generation tools.
• Excellent communication skills, both written and verbal.
• Strong organisational and multitasking skills with the ability to work under pressure.
• Proficiency in Microsoft Office (Word, Excel).
• Experience with Shopify or similar e-commerce platforms is desirable.
• Accuracy with numbers and data entry.
• Self-motivated, proactive, and confident with a flexible approach.
• Strong attention to detail and commitment to high standards of work.

Benefits:

• 32 days holiday (including bank holidays)
• Workplace pension
• Life assurance (2 x salary)
• Country store staff discount
• Company sick pay scheme
• Flu jabs
• Employee referral scheme

To apply for the Web Shop Administrator position, please submit your CV ASAP.