We are seeking an Estates and Facilities Operative to join our team in Blackburn. In this role you will support the cleaning and waste management services, ensuring communal areas are clean, safe, and welcoming for customers. The role involves providing excellent customer service, following company policies, and working with the team to maintain high standards.

We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. 

As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. 

Requirements

Outline of key responsibilities for the Estates and Facilities Operative...

• Carry out routine cleaning of all internal and external communal areas, ensuring these areas are left clean, safe and attractive for our customers; using a combination of hand tools, power tools and chemical agents when required.
• When required assistant in the removal of graffiti, fly tipped waste on the organisations land.
• Undertake a range of minor repairs to communal properties, gardens and the wider estate including planned deep cleaning. Ensure that access footpaths are kept free from hazards and/or obstructions.
• Adaptability and flexibility, responsible for working in service areas across the team as required, cleaning, waste & house removals and general duties associated with estate management.
• Follow THGs Health & Safety Policy at all times.
• To operate all machinery and equipment in a safe and correct manner using all safety devised and practices.

• Liaise with customers during work, actively seeking their feedback on services provided, and ensuring high levels of service and customer care are delivered in accordance with THG policies and procedures, while fully considering their needs.

• To carry out administrative tasks associated with the post; e.g. updating systems when required.

We are looking for someone who has...

• Full Manual UK Driving License
• Practical experience of working in a Cleaning & Caretaking service
• Practical knowledge of and ability to operate Cleaning and Waste equipment and machinery.
• A good standard of literacy and numeracy to enable accurate record keeping

Benefits

In return, we are offering the successful candidate in the Estates and Facilities role...

• Starting salary of?£23,088
• Annual pay scale increase 
• 27 days holiday (rising to 32 over 5 years' service) + bank holidays 
• A flexible working environment, with a range of family friendly policies
• You will be working 37 hours per week. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers. 
• Wide range of technical, professional, and personal development training opportunities 
• Attractive pension scheme 
• Health and wellbeing benefits including access to GPs 
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice 
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability. 
• To view the full range of our award winning benefits click on the Employee Benefits Link 

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received.? Therefore, please apply without delay! 

Please ensure you fully answer the questions on the application form.

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