Transport Operator (Nights)
Leeds, West Yorkshire

The Company

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are looking for a talented Transport Operator to join our dedicated team on a full-time, permanent basis, based at our site in Leeds (LS9 0SG). The working schedule is Monday to Friday, working 21:30 to 06:00.

The Benefits

- Salary of £30,080.42 per annum
- 25 days' holiday (plus bank holidays) and an option of 5 days’ Volunteering Leave annually
- Employee Referral Scheme
- Cycle to Work scheme
- Critical Illness Cover
- Health cash plan
- Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition
- On-site Mental Health First Aiders
- Employee benefits, i.e., free eye test, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
- Tailored development and career opportunities

This is an excellent opportunity for a highly organised warehouse and transport professional with strong customer service skills to join our forward-thinking organisation.

In this role, you’ll play a key part in a busy logistics operation, playing a central role in delivering on clients’ expectations whilst developing your own expertise in an environment focused on growth and offering a tailored career path. This will enable you to enhance your skills, take ownership of your career progression and build your reputation as a trusted specialist in this vital position.

So, if you’re ready to take the next step in your logistics career and make a meaningful impact, we’d be delighted to hear from you.

The Role

As a Transport Operator, you will co-ordinate fleet activity and ensure timely, compliant and customer-focused delivery operations at our Leeds depot.

Working within the traffic office, you will handle customers’ delivery requests, liaise efficiently with drivers and act as the main point of contact for order processing.

You’ll play a key role in building strong client relationships, communicating via telephone and email, and escalating issues promptly to your line manager to ensure service expectations are consistently met.

Additionally, you will:

- Identify and recommend solutions to customer queries or delivery failures
- Maintain high standards of compliance
- Support the smooth running of all traffic office contracts as needed

About You

To be considered as a Transport Operator, you will need:

- A good understanding of warehouse and transport procedures, including WTR (Working Time Regulations) and EU Driver regulations
- A good understanding of IT, including Outlook, Excel and PowerPoint
- Excellent communication and customer service skills, with the ability to effectively communicate with and supervise drivers
- The ability to build excellent relationships with customers
- Good organisational skills and the ability to prioritise

We thank all applicants for their interest; however, only those under consideration will be contacted.

Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.

Other organisations may call this role Transport Operative, Logistics Operative, Transport Planner, Nightshift Transport Operator, Operations Controller, or Logistics Co-ordinator.

At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process, but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process.

Yusen Logistics is an equal opportunities employer who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential.

So, if you’re looking to grow your career as a Transport Operator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.