Underwriting Operations Technician

Salary: £35,000 - £45,000
Location: London
Working Pattern: Remote or Hybrid

A global data and AI company is seeking an Underwriting Operations Technician to join their underwriting operations team. This role supports underwriting teams within the London insurance market, covering both Company Market and Lloyd's Syndicate environments.

This is an excellent opportunity for someone with experience in underwriting operations or insurance administration who is looking to deepen their exposure to London Market processes, systems, and specialist lines of business.

Key Responsibilities

• Provide day-to-day administrative and operational support to underwriting teams across multiple lines of business
• Support the processing of risk set-ups, endorsements, renewals, and policy documentation, ensuring accuracy and timeliness
• Act as a key point of contact for offshore underwriting support teams, resolving queries and clarifying instructions
• Ensure tasks are completed in line with agreed SLAs and operating procedures
• Liaise with underwriters and operations colleagues to support smooth workflows and reduce delays
• Maintain consistent operating standards across both Company Market and Lloyd's Syndicate environments
• Support underwriting teams across Marine, Financial Institutions, Aviation, Property, Cargo, and T&L lines
• Keep process documentation and knowledge materials up to date

Skills & Experience Required

• Experience in underwriting operations, insurance administration, or a similar support role within the London Speciality Insurance Market
• Understanding of Company Market and/or Lloyd's environments
• Experience using systems such as Eclipse, PPL, Whitespace, or similar
• Good understanding of the policy lifecycle (submissions, endorsements, renewals)
• Comfortable working in a structured, process-driven environment

Benefits

• Annual Leave: 22 days
• Sick Leave: 10 days + statutory entitlement + public holidays
• Pension: 4.5% (default) or 6% (enhanced) matching contributions
• Critical Illness Cover
• Life Assurance: 4x salary
• Private Medical Cover (employee, spouse & children, including dental & optician)
• Salary Sacrifice Scheme for Childcare Vouchers
• Employer Auto-Enrolment Pension Scheme
• Bonus up to 5% (performance-based, paid in March)
• Employee Stock Purchase Plan
• Everyday financial wellbeing solutions
• Hybrid or fully remote working (your choice)

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.