The HR and Operations Administrator role supports our small internal team who are ready to welcome you and help get you up to speed on what can be a busy, but ultimately rewarding role. You will also be responsible for supporting the delivery of a professional services to our growing number of SME and corporate clients. We’re particularly interested in candidates who enjoy improving processes and using technology to work smarter.

This is a newly created post, and the successful candidate has the opportunity to mould and grow the role. We will provide full systems training where needed.

Responsibilities

HR and Recruitment

• Assisting with the recruitment process through tasks such as advertising, shortlisting, co-ordinating candidate liaison, vetting checks and issuing associated documents.
• Supporting the team in responding to client queries, ensuring timely and professional follow-up, and escalating where appropriate
• Supporting the operation and implementation of our HRIS
• Supporting at events, both live webinars and in-person training as appropriate
• Assisting with day-to-day operations of the HR functions and duties
• Providing clerical and administrative support to the team
• Some minute / note taking at meetings on occasion

Administration

• Setting up projects on our time tracking software
• Working in line with our social and environmental performance indicators around energy consumption, recycling and volunteering
• Coordinating printing for our client training sessions
• Tracking our required actions for our B Corp renewal
• Proactive making yourself useful would be appreciated!

Sales and Marketing

• Maintaining our CMS database
• Publicising our events through various online platforms
• Supporting outreach activity through LinkedIn
• Administration relating to our social media and sales pipelines (NB this is not a social media marketing role)

Person specification

To be successful in the role you the following are essential:

• Sound experience in an administrative role, preferably supporting multiple stakeholders
• Embraces new technology such as AI
• Secure in the use of IT to streamline work
• Excellent organisational skills; able to juggle conflicting priorities and to tight deadlines
• Excellent written communication skills
• Able to retain motivation and passion while working remotely
• A workstation set up with good broadband speed (min average download speed of 25 Mbps)
• A Level qualification or higher

It would be desirable for you to have:

• Level 3 HR qualification (or equivalent)
• Experience in an shared services team or a multi-site organisation

Job Benefits

• Part-time (15 - 20 hours pw over 5 days)
• Flexible working – fit personal commitments around client needs
• Predominantly home-based with regular in-person meetings in Harpenden, Herts
• 6 weeks holiday
• Contributory pension scheme
• Life assurance
• Supportive, friendly remote team
• Regular co-working to promote team building and collaboration
• Opportunities for professional development
• WeCare, a 24/7 UK-based online GP, mental health counselling, get fit programme, legal and financial guidance.
• Toothfairy dental app providing access to advice, guidance and prescriptions.
• myStrength mental wellbeing app, to help you overcome life’s challenges
• Bereavement counselling -helpline and up to four phone counselling sessions
• Probate helpline – advice and financial guidance.
• A genuine opportunity to input into the development of not just our company, but others too.